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OXIAE Voice

Telephony infrastructure for your whole lead operation

Numbers, IVR, AI voice, recording and a call tracking API, in one layer

Voice is the telephony layer under your whole lead operation. Pick or port numbers, build IVR and call flows, add AI voice, record and transcribe calls, and connect everything through a call tracking API with realtime events and webhooks. From one number to high volume.

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Your own or ported numbers REST API and webhooks Recording, GDPR-aware
Call flow builder Voice

Incoming call

0800 123 456

Live

IVR menu

Choose an option

1 Sales 2 Support 3 AI voice

Team

Queue

AI voice

Answers

Voicemail

Transcript

Build the route visually and adjust it live. Every step is a number, a menu, the AI or a forward.

Illustrative example, not real data

How it works

From a number to a complete call flow with AI, forwarding and measurement. In four steps, without calling your telecom provider for every change.

01

Pick or port numbers

Choose new local, mobile or 0800 numbers, or port your existing numbers to the platform.

02

Build your call flow

Assemble your IVR and call flow: menus, queues and the route callers follow.

03

Connect AI or forwarding

Decide what happens at each step: let AI voice answer or forward to the right team.

04

Measure it all through the API and webhooks

Connect your own systems through the call tracking API and webhooks, and measure every call end to end.

Everything in one telephony layer

The building blocks for all your call traffic: from numbers and IVR to AI voice, recording and an open API.

Numbers

Local, mobile and 0800 numbers, new or ported. Multiple numbers per campaign or region, all managed from one place.

IVR and call flows

Build menus, queues and call flows that route callers to the right team, the AI or voicemail. Change them without coding.

AI voice

Let an AI voice answer calls, ask questions and speak with callers in multiple languages. You decide when the AI takes over.

Recording and transcription

Record calls and turn them into text, so you can read back what was discussed. Toggle recording per call flow.

Call tracking API

Link every call to its source, campaign or page through a clear REST API. Pull call data wherever you need it.

Forwarding rules

Set rules for forwarding by time, availability or region. Outside hours to the AI, during hours to your team.

Realtime events and webhooks

Receive events through webhooks the moment a call comes in, is answered or ends. Your own system stays in sync live.

Scalable volume

From one number to many concurrent calls. The infrastructure scales with peaks and growth, without rebuilding.

Who is this for?

For teams that treat telephony as infrastructure: many numbers, their own call flows and call data that belongs in their own system.

This is for you if…

  • You run multiple numbers or campaigns and want to manage them centrally.
  • You want to build IVR and call flows without calling your telecom provider for every change.
  • You want call data in your own system through an API and webhooks.
  • You’re scaling to high call volume and want it to keep up.
  • You want recording and transcription set up properly and traceable.

Built for

Voice sits under any operation where call traffic really matters. For example:

Lead businessesAgenciesPay-per-callDevelopersCall centres

… and any team that wants to keep its telephony in its own hands.

For developers

An API for your entire telephony layer

Voice has a REST API and webhooks. Pull numbers, calls and events, send actions back and keep your own system in sync in realtime. Not a black box, but a clear integration.

  • REST API for numbers, calls and call flows
  • Webhooks for realtime events per call
  • Recording and transcription available through the API
View the API docs
voice API REST
GET /v1/numbers
GET /v1/calls
POST /v1/calls/{id}/forward

webhook

{
  "event": "call.completed",
  "number": "0800 123 456",
  "duration_sec": 128,
  "recording": true
}

Illustrative example, not real data

Works with

Voice is the telephony layer under the OXIAE ecosystem. Combine it with these products.

Calls

Business numbers, call tracking and missed-call capture.

Agents

AI call agents and automated intake on top of your call flows.

Connect

Warm call transfers and partner matching for your calls.

Frequently asked questions

Everything you want to know about numbers, the API, recording and volume.

Can I port my numbers?

Yes. You can port existing local, mobile and 0800 numbers to the platform, or choose new ones. We arrange the porting together, so you stay reachable during the switch.

Is there an API?

Yes. Voice has a REST API and webhooks. You pull numbers, calls and events, and keep your own system in sync in realtime. You’ll find the documentation in the API docs.

Does it support recording and transcription?

Yes. You can record calls and have them turned into text. You toggle recording per call flow, so you decide exactly when it applies.

What about GDPR for recordings?

Recording is set up GDPR-aware. You decide whether and when to record, can inform callers upfront and manage retention periods. That keeps recordings traceable and in line with the GDPR.

Does it scale to high volume?

Yes. The infrastructure is built for volume, from one number to many concurrent calls. When you grow or hit a peak, it scales with you, without having to rebuild anything.

Ready to build your telephony layer?

Book a demo and we’ll show how numbers, IVR, AI voice and the call tracking API come together. Or start free right away.

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